Privacy Policy

Effective Date: June 11, 2025 | Last Updated: June 11, 2025

At Promptsity, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

By accessing or using Promptsity, you agree to the terms of this policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

a) Personal Information

• Full name
• Email address
• Billing address
• Payment details (processed securely via Stripe)
• IP address and location (for fraud prevention and analytics)

b) Seller Information

• Business or personal information for Stripe Connect onboarding
• Identification documents (only shared securely with Stripe)
• Wallet transaction history

c) Usage Data

• Pages visited
• Products viewed or purchased
• Time spent on the site
• Device and browser type

d) Cookies & Tracking

• Improve your user experience
• Track usage patterns
• Enable core site functionality (e.g., shopping cart)

You can control cookies through your browser settings.

2. How We Use Your Information

• Provide access to our platform and services
• Process transactions and send order confirmations
• Onboard and verify sellers
• Respond to support requests
• Analyze website performance and improve features
• Send important updates or promotional emails (only if opted-in)

3. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

• Payment Providers (e.g., Stripe) to process payments and payouts securely
• Hosting & Technical Partners for infrastructure support
• Law Enforcement or government agencies if required by law or to protect rights/safety
• Admin team for prompt moderation and dispute resolution (without exposing payment data)

All third parties are required to handle your data responsibly and securely.

4. Stripe Payments & Payouts

Promptsity uses Stripe to handle all payments and seller payouts. When you provide your payment details or complete Stripe Connect onboarding:

• Your financial data is never stored on our servers
• Stripe handles encryption, compliance (PCI-DSS), and security
• Sellers are subject to Stripe’s Connected Account Agreement

5. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill your transactions
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

If you delete your account, we will securely remove your data unless retention is required for legal or tax purposes.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate or outdated data
• Delete your data (unless required to retain it legally)
• Object to or restrict data processing
• Withdraw consent for marketing communications

To exercise any of these rights, email us at Promptsity@gmail.com.

7. Data Security

We take data protection seriously and implement security measures such as:

• SSL encryption
• Secure hosting infrastructure
• Two-factor authentication for admin access
• Regular software updates and audits

However, no system is 100% secure. Please use strong passwords and protect your login credentials.

8. Children’s Privacy

Promptsity is not intended for users under the age of 13. We do not knowingly collect personal data from children. If we discover that a child has submitted information, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will:

• Update the "Last Updated" date
• Notify users of major changes via email or platform notification

Continued use of Promptsity after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

📧 Promptsity@gmail.com
🖥️ www.promptsity.com

We appreciate your trust in Promptsity, and we are committed to protecting your privacy and data at all times.